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Q. What is SAP Crystal Reports?

Q. What is the recommended specification for the computer I install SAP Crystal Reports on?

Q. What data sources are supported?

Q. How do I share reports with multiple users so that they can be refreshed on demand?

Q. What editions are available for SAP Crystal Reports 2008?

Q. Does SAP Crystal Reports 2008 include the same SAP Crystal Reports Server promotional offer (5 named user licences) that was included with Crystal Reports XI?

Q. What is included on the CD and what is available via download?

Q. How can I obtain training or technical support?

What is SAP Crystal Reports?

A: SAP Crystal Reports is a business intelligence application used to design and generate reports from a wide range of data sources. Several other applications, such as Microsoft Visual Studio, bundle an OEM version of Crystal Reports as a general purpose reporting tool. SAP Crystal Reports became the de facto standard report writer when Microsoft originally bundled it with Visual Basic in the mid 90s.

The current release, Crystal Reports 2008, builds upon 15 years and 12 versions. It's the reporting tool of choice for millions of IT professionals, application developers and report consumers.

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What's the recommended specification for the computer that I install SAP Crystal Reports on?

A: System requirements for SAP Crystal Reports 2008 include:

- Windows XP SP2, Vista

- Intel® Pentium® III or equivalent processor
- 512 MB memory recommended
- 300 MB available hard drive space, 600 MB recommended with Visual Studio .NET integration
- CD-ROM (for CD install only)

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What data sources are supported?

A: Accessible data sources include:

  • Databases such as Sybase, IBM DB2, Ingres, Microsoft Access, Microsoft SQL Server, MySQL and Oracle
  • Btrieve
  • Microsoft Excel
  • Text files
  • HTML XML files
  • Groupware applications such as Lotus Notes, Microsoft Exchange and Novell GroupWise
  • SAP: BW, Info Sets, Tables and BusinessObjects Universes
  • Any other data source accessible through a Web Service, ODBC, JDBC or OLAP.

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How do I share reports with multiple users so that they can be refreshed on demand?

A: To securely manage and share reports with multiple users, you can publish reports directly to SAP Crystal Report Server. SAP Crystal Reports Server is an additional software product that can allow you to securely open, view, interact with and share reports and dashboards over the Web. An intuitive web browser interface enables users to run and schedule reports in a read-only format and distribute them automatically via email. For more information, see the Crystal Reports Server pages.

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What editions are available for Crystal Reports 2008?

Crystal Reports 2008 is available in a single edition, called Crystal Reports 2008. This new single edition has features equivalent to the Developer edition in older versions.

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Does Crystal Reports 2008 include the same Crystal Reports Server promotional offer (5 named user licences) that was included with Crystal Reports XI?

A: No. The promotional offer has ended. However, customers can request a free trial version of Crystal Reports Server 2008. This gives them the opportunity to test Crystal Reports 2008 with our new server product. Just ask our Sales Team for a copy.

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What is included on the CD and what is available via download?

A: Here is how it breaks down:

On the CD (about 620 MB total size uncompressed, 350 MB compressed)

  • Crystal Reports 2008 Report Designer including all database drivers, exports, charting and mapping
  • Translations for all languages for the Designer only (resource DLLs)
  • Online help for all languages
  • Template RPT files for all languages
  • Crystal Reports 2008 for Visual Studio. This provides Visual Studio integration for .NET 1.1 and 2.0 and Visual Studio 2003 and 2005.

Available from the website only:

  • Sample database
  • Sample reports

.NET Developer downloads:

  • Merge modules and MSIs for all languages (includes support for the Inproc RAS API)
  • .NET SDK documentation for English and Japanese

Java Developer Downloads:

  • Crystal Reports version for Eclipse 2.0 designer
  • Java SDK documentation

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How can I obtain training or technical support?

A: DSCallards is a leading provider of SAP Crystal Reports training courses and ongoing technical support. For more information, visit our Crystal Services pages or call our Sales Team on 0800 652 4050.

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