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Delivery Policy

Licensed Media Pack Delivery

In the event that you purchase a licensed copy (electronic) of the Crystal Reports product family, you will receive two emails direct from SAP Business Objects (the software manufacturer) one containing your user name and password, the other will contain your license activation key code. PLEASE RETAIN THIS.

Please therefore ensure that the email address provided is valid and that your organisation will allow the download email to come through its firewall

Boxed Copies

The Crystal Reports products that are physical boxed products will require shipping. We hold stock and in most cases products are available on next day delivery

For insurance requirements we use a courier service so all packages will require a signature on delivery.

As soon as an order ships from our warehouse an email will be sent with tracking reference and a delivery date.

In keeping with software industry standards, we will gladly accept returns of packaged software within 30 days of purchase in unopened packaging only.

See DSCallards standard Terms and Conditions

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VAT: GB 63101 3890 DSCallards Ltd.
Tower 42, 25 Old Broad Street London, EC2N 1HN
Phone: 0800 652 4050 Fax: 01364 652 288
Email: sales@dscallards.com
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